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What you'll accomplish

By the end of this guide, you'll have a Claude Project set up as your personal Mortgage Processing Assistant — a persistent AI that already knows your lender's condition types, your preferred letter style, and common loan scenarios. Every conversation starts with full context, so you stop re-explaining yourself 20 times a day.

What you'll need

  • Claude account (free or paid at claude.ai)
  • For Projects (persistent memory): Claude Pro subscription ($20/month) — free tier doesn't support Projects
  • A list of your most common condition types and letter templates (5-15 minutes to pull together)
  • Time needed: 30-45 minutes to set up; 5 minutes per session to use
  • Cost: $20/month (Claude Pro)

How-To Guide: Set Up Your Mortgage Processing Assistant

Step 1: Create a Claude account

  1. Go to claude.ai in your browser
  2. Click "Sign up" and create a free account (email + password)
  3. If you want Projects (highly recommended), upgrade to Claude Pro: click your name at the bottom left → "Upgrade to Pro" → $20/month

What you should see: The main Claude chat interface with your name at the top. Troubleshooting: If you don't see "Projects" in the left sidebar, your account may be on the free tier — Projects require Pro.